6/30/08

company

Teleperformance EDSA IT Center 2 in Mandaluyong City has downsized its work force and is transferring 300 employees to the other call center sites in the country.

The reason of this is the company was doing "staff adjustments" after they found out that its technical support accounts reported less calls than previously estimated, the other reason is that a client ditched the local unit of the Utah-based firm.

Teleperformance Philippines Managing Director David Rizzo guaranteed that Teleperformance EDSA employees would keep their jobs. People who are laid off are those who violated company policies and have performance issue.

The 200 employees will be transferred to the new 7,000-square-meter site in Sucat Road, Paranaque City and the remaining 100 agents have three other locations to choose from.

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